Mailing Instructions

Mail in repair service only.

I recommend USPS.  Click here to print a USPS label – Tips – Use a padded envelope for the lowest shipping price – use Pay Pal shipping tool to receive free commercial base pricing (lower price)  – Send using first class standard post if under lb for lowest rate.

Please do not include original packaging if possible.

Use the contact form before mailing headphones.

Mail to:

Jay’s Headphone Repair
950 Fulton St.
PO Box 380200
Brooklyn, NY 11238

Inside the package include: 

  1. Name
  2. Email address
  3. Return address
  4. A brief description of what’s wrong with the headphone
  5. Payment – Please include the amount quoted with headphones.  
  6. Please clean your headphones before mailing them. If they arrive sticky, smelly or slimy they will be returned not repaired.

Failure to include 1-6 will result in longer processing and wait times

Your headphones will be returned via USPS, other methods upon request

+$3     Signature confirmation delivery

+$25   Expedited Repair Service

+$30   USPS Priority Express Overnight delivery service

I use a USPS PO box that is very secure, packages are never left out and you can send first class to receive the lowest rate possible.

US orders only, no international orders are accepted.

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