Mailing Instructions

Mail in repair service only.

I recommend USPS.  Click here to print a USPS label – Tips – Use a padded envelope for the lowest shipping price  – Send using first class standard post for lowest rate.

Please do not include original packaging if possible.

Use the contact form before mailing headphones.

I am not accepting pilot in-flight aviation headset repairs or modifications.

Mail to:

 (Mailing address temporarily removed) 

Jay’s Headphone Repair will be closed until April 29th – Headphones received during this time will be held securely and evaluation and repairs will begin again on April 30th. I will not be available to respond to new inquiries during this time. Please reach out again on or after April 30th if you are able to hold out. I apologize for the inconvenience and thank you for choosing my service.  


Inside the package include: 

  1. Name
  2. Email address
  3. Return address
  4. A brief description of what’s wrong with the headphone
  5. Payment – Please include $25. I accept cash or a money order made out to me personally, Jason Ambrose. Personal checks are not accepted. Payments made out to Jay’s Headphone repair will be returned and will delay the processing of your order. 
  6. Please clean your headphones before mailing them.

Failure to include 1-6 will result in longer processing and wait times

Your headphones will be returned via USPS, other methods upon request

+$3     Signature confirmation delivery

+$25   Expedited Repair Service

+$30   USPS Priority Express Overnight delivery service

I use a USPS PO box that is very secure, packages are never left out and you can send first class to receive the lowest rate possible.

US orders only, no international orders are accepted.

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